Contact Us

By Email

For questions, comments, problems or concerns with one of our products, please send an email to: [email protected].

Please be sure to include your name, address, phone number, product name, item number and description of the problem you are experiencing. If you are under 13 years of age, please have your parent contact us and provide this information.

By Phone

You may contact us at

• 1-877-875-2557 (toll-free, North America only) or
• 1-909-594-7771

We are available Monday through Friday, 7:00 AM – 3:30 PM Pacific, excluding holidays.

By Mail

For all customer support requests, you may write us at: JAKKS Pacific, Inc.Consumer Relations21749 Baker ParkwayWalnut, CA 91789

Please be sure to include your name, address, phone number, product name, item number and description of the problem you are experiencing. If you are under 13 years of age, please have your parent contact us and provide this information.

For all other inquiries, our corporate address is: JAKKS Pacific, Inc. 2951 28th Street Santa Monica, CA 90405 USA