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Contact Us

By Email

For questions, comments, problems or concerns with one of our products, please send an email to: [email protected].

Please be sure to include your name, address, phone number, email address and UPC code, if available. If you are under 13 years of age, please have your parent contact us and provide this information.

By Phone

You may contact us at

  • 1-877-875-2557 (toll-free, North America only) or
  • 1-909-594-7771

Monday – Friday, 7:30 AM – 4:00 PM Pacific Time (GMT – 8), excluding holidays.

By Mail

You may write us at:

JAKKS Pacific, Inc. Consumer Relations 21749 Baker Parkway Walnut, CA 91789
Please be sure to include your name, address, phone number, email address and UPC code, if available. If you are under 13 years of age, please have your parent contact us and provide this information.

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